Bajaj Allianz Life enhances Customer Experience for NRI Policyholders
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Bajaj Allianz Life Insurance, one of India’s leading private life insurers, has enhanced its payment service offerings for NRI policyholders by introducing automatic premium payments using their international credit cards. This initiative aims to provide convenient payment options to NRI customers for policy continuity.
Bajaj Allianz Life’s NRI customers have multiple premium payment options such as Netbanking, International Debit and Credit Cards. Moreover, policyholders can also transfer funds from their foreign accounts via SWIFT to the insurer’s account. Further enhancing the convenience of payments for customers using International Credit Cards, the new autopay feature can now be used to register for subsequent renewal payments. This initiative brings in convenience for NRIs by enabling automated payment transactions for their premiums through International Credit Cards, eliminating manual transactions and preventing unintentional lapses in renewal dues. Bajaj Allianz Life continues to deliver customer-centric innovations through enhanced ease, access, and efficiency.
Rajesh Krishnan, Chief Operations & Customer Experience Officer at Bajaj Allianz Life Insurance said, “At Bajaj Allianz Life, we prioritize customer experience, recognizing the unique challenges NRIs face in managing their life insurance premiums in India. The introduction of our auto-pay offering through International Credit Card represents another stride towards ensuring a seamless experience for our valued NRI customer base. Furthermore, this initiative underscores our commitment to leading industry innovations, continuously addressing the evolving needs of our NRI customer base through proactive solutions driven by cutting-edge technology. By prioritizing customer-centricity, we aim not only to meet but exceed the expectations of our policyholders, supporting them in achieving their life goals effortlessly.”
