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Firstsource Solutions Makes Hasit Trivedi President, Chief Digital & AI Officer


Firstsource Solutions Makes Hasit Trivedi President, Chief Digital & AI Officer


Firstsource Solutions Limited (NSE: FSL, BSE:532809), a leading global provider of Business Process Management (BPM) services and an RP-Sanjiv Goenka Group company, has announced the appointment of Hasit Trivedi as President & Chief Digital and AI Officer, effective March 2024. Hasit will oversee the scaling and deployment of Firstsource’s digital capabilities including elevating its platforms, data & analytics, automation, and AI ecosystem.

“Over the last couple of quarters, Firstsource has been setting the foundation for sustained upward momentum. Bringing onboard Hasit’s depth of experience in the digital and AI space is aligned with that vision. With him leading our digital and technology initiatives, we anticipate an extraordinary future characterized by innovative solutions and enhanced value for our clients. His extensive experience combined with our comprehensive range of services forms a formidable partnership, positioning us to elevate our performance and the success of our clients to new heights,” shared Ritesh Idnani, Managing Director & Chief Executive Officer at Firstsource Solutions.

“I am excited about synergizing my expertise in digital technologies with the unique and unparalleled domain proficiency within Firstsource. The combination can significantly serve the digital transformation agenda of the organization and add value to our clients in a disruptive manner.”, said Hasit Trivedi, President & Chief Digital, and AI Officer at Firstsource Solutions.

With nearly three decades of experience in technology, Hasit brings a wealth of knowledge and expertise to Firstsource Solutions. He is widely recognized for his contributions to the field of artificial intelligence and has played a key role in helping leading Indian SIs establish and operate their AI, automation, and platform practices.

Hasit’s appointment marks a significant milestone in Firstsource Solutions’ journey towards harnessing the power of disruptive technology to drive transformative change.


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