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Mphasis Achieves Specialized Pega Partner Distinction in Americas for Insurance


Mphasis Achieves Specialized Pega Partner Distinction in Americas for Insurance


Mphasis, (BSE: 526299; NSE: MPHASIS), an Information Technology (IT) solutions provider focusing on cloud and cognitive services, today announced that it has achieved the Specialized Pega Partner Distinction in the Americas for Insurance.  Mphasis serves as a strategic partner of Pega, the leading enterprise AI decisioning and workflow automation platform provider, offering extensive Insurance-centric Pega expertise to build solution offerings adhering to industry best practices, regulations, and standards.

For over 15 years, Mphasis has implemented 150+ successful projects with Pega as a cornerstone in our cloud and cognitive-based business transformation for clients in Insurance, Financial Services, Logistics, and Healthcare. Our distinction in Insurance is built on two decades of being a trusted advisor and a go-to partner for Insurance carriers, leveraging Pega solutions to drive transformation and elevate customer experiences. Mphasis has showcased numerous successful Pega implementations, employing design thinking and AI to boost productivity, reducing time to market, and enhancing client satisfaction.

Additionally, this distinction enables Mphasis to focus on niche Insurance domain areas of Contact Center Transformation, New Business, Underwriting and Claims Automation, Policy Administration, Reinsurance, Loss Control, Escrow, and Clinical Risk Management. Furthermore, with Pega GenAI, Mphasis has started to drive client success in specific areas of Gen AI-generated Low code and improve stakeholder engagements for CSRs, Brokers/Agents, and Affinity Partners with targeted summarization/content generation through AI-powered assistants and contextual guidance.

“We are thrilled to be recognized as a Specialized Pega Partner for Insurance in the Americas. This distinction underscores our deep Pega expertise and unwavering commitment to helping Insurance companies unlock the full potential of Pega solutions. By leveraging Pega’s capabilities, we empower Insurance companies to transform their operations, delivering seamless customer experiences and driving significant efficiency, truly embodying the ‘Next Applied’ approach we swear by at Mphasis,” said Nitin Rakesh, Chief Executive Officer, and Managing Director, Mphasis.

“We are delighted to welcome Mphasis to the ranks of our Specialized Pega Partners for Insurance. Mphasis has consistently demonstrated a strong commitment to building Pega expertise and exceeding client expectations. Their deep understanding of the Insurance industry, combined with their proven Pega capabilities, positions them as a valuable partner for insurers seeking to embrace next-generation technologies and achieve transformative business outcomes,” said Judy Buchholz, senior vice president, global partner ecosystems, Pegasystems Inc.

We are also excited to announce our participation in PegaWorld iNspire 2024, showcasing our insurance and & financial services solutions. As a long-time partner of Pega since 2006, Mphasis’ solutions are crafted by a proficient team of Pega-certified consultants with extensive experience in designing, building, and deploying solutions customized for insurance carriers embedded with the power of Pega GenAI™ Blueprint to accelerate and align with our customer’s vision. Additionally, the company plans to develop Pega Marketplace solutions to strengthen its Go-To-Market (GTM) efforts, focusing initially on Insurance & Financial Services. It aims to expand its Pega capabilities to Logistics, Hi-Tech, and Healthcare sectors to meet the needs of an expanding customer base.


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