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Automation Reduces Manual Errors, But Oversight Matters: JIMS Rohini’s Dr Vikas Tyagi

EdTech Education Examination feature story

Automation Reduces Manual Errors, But Oversight Matters: JIMS Rohini’s Dr Vikas Tyagi

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As universities increasingly shift towards online and semi-digital examinations, technology is beginning to reshape how assessments are conducted, evaluated and managed. From faster result processing to tighter exam security, digital evaluation systems are being seen as a possible answer to some of the long-standing problems in higher education, including delays, paper leaks and manual errors. But the transition is not without challenges. Questions around infrastructure, digital readiness and system vulnerabilities continue to persist, especially across smaller institutions.

In an interaction with EduKida, Dr Vikas Tyagi, Associate Professor, JIMS Rohini, speaks about whether technology can truly fix the structural issues in India’s examination system, how students and faculty are adapting to digital evaluation, and why governance and training remain just as important as software and automation.

Has digital evaluation reduced delays in result declaration?
Digital evaluation systems have significantly reduced result-processing time by automating processes like answer script allocation, marking, and result compilation. Many institutions now declare results faster than they could under traditional methods. However, delays can still occur due to system inefficiencies, inadequate infrastructure, or insufficiently trained personnel. While progress is evident, sustained efficiency depends on robust implementation and institutional readiness.

Can technology reduce exam leaks and security risks?
Technology has strengthened exam security through encrypted question banks, controlled access, and AI-based monitoring. However, risks have not been eliminated entirely; they have evolved. Cyber threats, misuse of authorised access, and system vulnerabilities remain major concerns. While technology can minimise leaks, it must be complemented with strong governance, regular audits, and clear accountability mechanisms to ensure end-to-end security.

Are students and faculty adapting effectively to digital evaluation systems?
Adaptation has been gradual and has varied across institutions. While urban and well-equipped colleges have embraced digital evaluation with relative ease, many smaller or under-resourced institutions continue to face challenges related to infrastructure and digital literacy. Faculty training and student orientation programs are essential to ensure smoother adoption. Overall, acceptance is gradually improving as users become more familiar with and confident in digital tools.

Has digital evaluation improved fairness and accuracy?
Digital evaluation has enhanced transparency and reduced the risk of manual errors through features such as anonymised scripts, standardised marking schemes, and automated calculations. It helps ensure consistency across evaluators. However, fairness still depends on the quality of rubrics and evaluator training. While technology provides a strong foundation for accuracy, continuous monitoring and calibration are needed to achieve optimal outcomes.

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